Your privacy
To provide appropriate treatment, I, as your treating therapist, need to keep a patient record. This is also a legal obligation under the Dutch Medical Treatment Contracts Act (WGBO). Your record contains notes about your health and information about examinations and treatments carried out.
The record also includes information necessary for your treatment that I have requested from another healthcare provider, such as your GP, with your explicit consent.
We do our best to safeguard your privacy. This means, among other things, that we:
- handle your personal and medical information with care
- ensure that unauthorised people cannot access your information
As your treating therapist, I am the only person with access to the information in your record. I have a legal duty of confidentiality (professional secrecy).
The information in your record may also be used for the following purposes:
- To inform other healthcare providers, for example when therapy has been completed or when you are referred to another practitioner. This only happens with your explicit consent.
- For a practitioner covering my work during my absence.
- For use during peer review (the information used is anonymised).
- A small portion of the information in your record is used for financial administration, so that I or my administrator can prepare an invoice.
If I wish to use your information for another reason, I will first inform you and ask for your explicit consent.
The information in your patient record is retained for 20 years, as required by the Medical Treatment Contracts Act.
Privacy on your healthcare invoice
The healthcare invoice you receive contains the information requested by your health insurer, so that you can submit it to your insurer for reimbursement.
- Your name, address and place of residence
- Your date of birth
- The date of treatment
- A brief description of the treatment, such as ‘naturopathic treatment’ or ‘psychosocial consultation’
- The cost of the consultation
